Frequently Asked Questions
Everything you need to know about shopping with Akris.
What shipping methods are available?
We offer standard, express, and overnight shipping options. Orders over $500 qualify for complimentary standard shipping worldwide.
How do I process a return or exchange?
You may return or exchange unworn items with original tags within 30 days of delivery. Simply use the prepaid return label included in your package to initiate the process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible installment payments.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number. You can also monitor your status through the 'Order History' section of your account.
Are your products covered by a warranty?
Yes, all Akris products are covered by a 12-month manufacturer's warranty against defects in materials and craftsmanship.
Do you offer international shipping?
Yes, we ship to over 50 countries. Please note that international orders may be subject to local customs duties and taxes depending on the destination.